Patient Support
The Ticker Club offers practical advice and moral support to all new patients, regardless of membership, both before and after surgery. This is mainly carried out through near-daily visits to all the cardiac wards and cardiac outpatient clinics by our trained patient support visitors, and by speaking to patients and their families at the regular Friday pre-op meetings. Local visitors also attend consultants’ outreach clinics in Wigan and Tameside Hospitals, and shortly at Fairfield, Bury Hospital. All the Club’s visitors have had some form of cardiac procedure themselves, and though these volunteers do not answer medical questions, they offer support and reassurance at a stressful time, sharing their own experience as patients.

Patient support visiting
Please note that, as a result of the COVID-19 coronavirus and the suspension of all non-urgent operations, we will unfortunately be unable to continue with our patient support visits until further notice
In the meantime our Chair David Holmes and former Chair John Phillips are happy for you to contact them with any queries you may have in relation to Ticker Club support. They can be contacted via their mobiles : David on 07872 312205 or John on 07771 718339
For the latest information on the situation at Wythenshawe Hospital please go to :
Contact Us / Useful Links and click on the link to : North West Heart Centre, Wythenshawe
Our visiting times at Wythenshawe Hospital are:
Cardiac outpatient clinics: Tuesday & Wednesday mornings
Wigan Hospital: Tuesday mornings
Tameside Hospital: alternate Tuesday mornings
Fairfield Hospital, Bury: [ to be announced ]
For your personal support
You are welcome to visit our office in the North West Heart Centre’s entrance foyer, which is manned at various times during the week. If we are not open, please leave a message in the letter box by the door with your contact details and we will get back to you.
You can call us on :
0161 291 2873 and leave a message
Or email us at:
Or you can watch our:
Cardiac patient information video
Like to join the team?
Had your heart procedure now? Feeling the benefit?
Perhaps you’d like to ‘put something back’ by joining our patient support team . . .
You could join us in helping reassure other cardiac patients and their families by becoming a ward or clinic visitor yourself. You would be given the opportunity to join an experienced visitor for ‘taster’ ward and clinic sessions, followed by joint visits for training and guidance until you feel confident in working on your own.
For more information please ring us on 0161 291 2873

Patient support visitors team : June 2019
- ECG cart for acute coronary care unit
- Minimal access valve replacement instruments

Contact Us
The Ticker Club, North West Heart Centre, Wythenshawe Hospital, Southmoor Road, Manchester M23 9LT
Phone: 0161 291 2873 Email: enquiries@thetickerclub.co.uk
Registered Charity No. 519754
Affiliated to the British Heart Foundation