Patient Support

The Ticker Club offers practical advice and moral support to all new patients, regardless of membership, both before and after surgery. This is mainly carried out through near-daily visits to all the cardiac wards and cardiac outpatient clinics by our trained patient support visitors, and by speaking to patients and their families at the pre-arranged Friday pre-op meetings.  All the Club’s visitors have had some form of cardiac procedure themselves, and though these volunteers do not answer medical questions, they offer support and reassurance at a stressful time, sharing their own experience as patients.

Patient support visiting   

As a result of the COVID-19 coronavirus, we were for some time unable to carry out our Hospital patient support visits in person.  But, with the return of a degree of normality, these visits have once again been resumed.  

If you have any queries in relation to Ticker Club support, our Chair David Holmes is happy for you to contact him on : 07872 312205

Or you can contact one of our patient support volunteers on : 07395 071479

For further information relating to Wythenshawe Hospital please go to :                                                                                                                            Contact Us / Useful Links and click on the link to :  North West Heart Centre, Wythenshawe

Our visiting times at Wythenshawe Hospital are:

Wards F2 , F5 , F6 & Jim Quick ward: Monday pm, Tuesday pm, Wednesday am & pm, Thursday pm & Friday am.  

Ward F6 (for new admissions): Sunday to Thursday afternoons

Our visitors also make themselves available to talk with cardiac patients and their families at the earliest possible time during their diagnosis and treatment by visiting:

Cardiac outpatient clinics: Wednesday mornings  [currently suspended]

Pre-arranged pre-op meetings for cardiac patients in the days before surgery: Friday afternoons in the cardiothoracic critical care unit (CTCCU)

Our visiting times at consultants’ outreach clinics are currently :

Tameside Hospital: alternate Tuesday mornings [currently suspended due to lack of consultant availability]

For your personal support

As our office is currently being used by another Hospital department, we are at present able to offer personal support by phone only.  Please ring 07395 071479 to speak to one of our patient support volunteers.  

And please remember, you don’t have to be a member to speak to us . . .

You can call us on :

07395 071479, or 0161 291 2873  and leave a message

Or email us at:

Or you can watch our:

Cardiac patient information video

You might also find further helpful information through our Contact Us / Useful Links page

Like to join the team?

Had your heart procedure now?  Feeling the benefit?

Perhaps you’d like to ‘put something back’ by joining our patient support team . . .

You could join us in helping reassure other cardiac patients and their families by becoming a ward or clinic visitor yourself.  You would be given the opportunity to join an experienced visitor for ‘taster’ ward and clinic sessions, followed by joint visits for training and guidance until you feel confident in working on your own.

For more information please ring us on :

0161 291 2873 or 07395 071479 

Patient support visitors team : May 2022

The Ticker Club

Contact Us

The Ticker Club, North West Heart Centre, Wythenshawe Hospital,                    Southmoor Road, Manchester M23 9LT

Phone: 0161 291 2873    Email:

Registered Charity No. 519754

Affiliated to the British Heart Foundation



The Queen's Award for Voluntary Service