Patient Support

The Ticker Club offers practical advice and moral support to all new patients, regardless of membership, both before and after surgery. This is mainly carried out through near-daily visits to all the cardiac wards and cardiac outpatient clinics by our trained patient support visitors, and by speaking to patients and their families at the regular Friday pre-op meetings. Local visitors also attend consultants’ outreach clinics in Wigan and Tameside Hospitals, and shortly at Fairfield, Bury Hospital. All the Club’s visitors have had some form of cardiac procedure themselves, and though these volunteers do not answer medical questions, they offer support and reassurance at a stressful time, sharing their own experience as patients.

Patient support visiting   

As a result of the COVID-19 coronavirus, we have for some time been unable to carry out our Hospital patient support visits in person.  But, with authorisation now agreed, these will be resumed shortly.  

However, if you have any queries in relation to Ticker Club support, our Chair David Holmes is happy for you to contact him on : 07872 312205

Or you can contact one of our patient support volunteers on : 07395 071479

For the latest information on the situation at Wythenshawe Hospital please go to :

Contact Us / Useful Links and click on the link to : North West Heart Centre, Wythenshawe

Our visiting times at Wythenshawe Hospital are:

Wards F2 , F5 , F6 & Jim Quick ward: Monday, Wednesday, Thursday & Friday mornings
Ward F6 dayroom (for new admissions): Sunday to Thursday afternoons
Our visitors also make themselves available to talk with cardiac patients and their families at the earliest possible time during their diagnosis and treatment by visiting:

Cardiac outpatient clinics: Tuesday & Wednesday mornings

Weekly pre-op meetings for cardiac patients in the days before surgery: Friday afternoons in the cardiothoracic critical care unit (CTCCU)
Our visiting times at consultants’ outreach clinics are:

Wigan Hospital: Tuesday mornings
Tameside Hospital: alternate Tuesday mornings
Fairfield Hospital, Bury: [ to be announced ] 

For your personal support

You are welcome to visit our office in the North West Heart Centre’s entrance foyer, which is manned at various times during the week.  If we are not open, please leave a message in the letter box by the door with your contact details and we will get back to you.

And please remember, you don’t have to be a member to speak to us . . .

You can call us on :

0161 291 2873 and leave a message

Or email us at:

Or you can watch our:

Cardiac patient information video

You might also find further helpful information through our Contact Us / Useful Links page

Like to join the team?

Had your heart procedure now?  Feeling the benefit?

Perhaps you’d like to ‘put something back’ by joining our patient support team . . .

You could join us in helping reassure other cardiac patients and their families by becoming a ward or clinic visitor yourself.  You would be given the opportunity to join an experienced visitor for ‘taster’ ward and clinic sessions, followed by joint visits for training and guidance until you feel confident in working on your own.

For more information please ring us on 0161 291 2873

Patient support visitors team : June 2019

The Ticker Club

Contact Us

The Ticker Club, North West Heart Centre, Wythenshawe Hospital,                    Southmoor Road, Manchester M23 9LT

Phone: 0161 291 2873    Email:

Registered Charity No. 519754

Affiliated to the British Heart Foundation



The Queen's Award for Voluntary Service